Inbox

Mail client. Folders, a searchable message list and a reading pane with a reply box.

Message list. Tabs, stars, select all and bulk archive, mark read or delete.

Thread. A conversation that collapses older messages, with attachments and reply modes.

Compose. A compose window with recipient chips, autocomplete, attachments and send later.

Support inbox. A shared inbox with status, assignees, SLA timers and internal notes.

Keyboard triage. Clear the inbox with J, K, E and friends, with undo and an inbox zero state.

Omnichannel. Email, WhatsApp, Instagram and Messenger in one place, with the customer's orders.

AI reply. A summary of the email and a reply drafted by AI in the tone you pick.

Screener. New senders wait for a yes, then land in the Imbox, the Feed or the Paper trail.

Search. Search with filters, grouped results and highlighted matches.